Financial and business software built around the work since 1990.

Meet the core suite
CRMAll-in-one business CRM

The operating record behind the relationship

CRM Business Machine

The all-in-one CRM with an integrated Virtual Assistant Call Manager.

CRM Business Machine connects contacts, outreach, campaigns, tasks, documents, portals and billing—so a growing team can act from the same history instead of switching between disconnected apps.

  • Virtual Assistant Call Manager
  • Campaigns, workflows, email, and SMS
  • Contacts, portals, tasks, and billing
Official product visual
CRM Business Machine logo
CRM Business Machine overview with product dashboardExplore the real product
Purpose-built softwareCRM
One distinctive jobReal product interfaceCloud-based workflowAvailable individually

See the product—not a generic placeholder

The software’s real character, brought forward.

These visuals come from the official CRM Business Machine experience and show the capabilities that make this solution distinct.

The problem

Leads get cold and customers repeat themselves when calls, messages, tasks, documents and invoices live in different systems.

The benefit

A shared operating record gives each person the right context, while role-based workflows help teams and virtual assistants focus on assigned work.

The next move is simple: compare the workflow below, then review current licensing at LMRORDER.com.

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What you get

The functions that move this workflow forward.

Each capability solves a specific operational problem. Together, they create a more connected path from intake to action and follow-up.

01

Complete contact context

Organize contacts, groups, filters, notes, documents, follow-up status and bulk updates without losing the history.

02

VA call workflows

Give virtual assistants assigned lists, scripts, call notes and appointment actions without automatically exposing the full CRM.

03

Trigger-based follow-up

Connect link clicks and workflow conditions to emails, SMS, tasks, notes, webhooks or another campaign step.

04

Multichannel communication

Keep email, supported SMS, campaigns, surveys and client conversations connected to the contact record.

05

Operations together

Bring tasks, calendars, templates, invoices, payment connections, portals and e-signatures into the same workspace.

06

Extensible workflows

Use imports, integrations and API connections to keep the CRM at the center of an existing business stack.

Implementation

A workflow people can understand and repeat.

Technology earns its place when the next action is clear, the handoff is easier and the history stays available.

Start with the current offer
  1. 01

    Bring contacts together

    Import or create records, then segment them by status, group and the next action that matters.

  2. 02

    Assign the work

    Give a team member or virtual assistant a focused list, script and appropriate permissions.

  3. 03

    Automate the routine

    Use campaigns and workflow conditions for consistent messages, tasks and internal updates.

  4. 04

    Keep the full history

    Manage appointments, documents, invoices, portal activity and follow-up from the same contact record.

Who it is for

A better fit starts with the operating reality.

CRM Business Machine is most relevant when one or more of these situations describe the person or business evaluating it.

  • 01

    Small and midsize businesses outgrowing basic contact lists

  • 02

    Sales and service teams that need a shared follow-up history

  • 03

    Companies delegating calls and outreach to virtual assistants

  • 04

    Operators consolidating CRM, marketing and client operations

Think beyond one workflow

This system can stand alone—or complement a broader LMR stack.

License a focused product for the job in front of you. When adjacent client needs matter, review how the LMR portfolio can extend the offer without blurring each product’s purpose.

Before you decide

Practical questions, direct answers.

Use these answers to evaluate fit and set responsible expectations before you license the product.

Visit the official product site
Can virtual assistants work without full CRM access?

The Virtual Assistant Call Manager is designed to provide focused lists, scripts, notes and appointment actions with limited access appropriate to the assignment.

Does it include marketing automation?

Published capabilities include campaigns, email, supported SMS, virtual funnels, surveys and condition-based workflows.

Are third-party accounts required?

Some functions—such as SMS, softphone, payments, fax, Zapier or AI services—may depend on separate third-party accounts, terms and fees.

Who is responsible for communication consent?

The business using the CRM is responsible for consent, opt-outs, do-not-call rules, privacy, CAN-SPAM, TCPA and other applicable requirements.

Considering CRM?

Put CRM Business Machine in the context of your complete business.

Review the current individual and combo licensing information, then contact LMR if you want help matching the product to your use case.

View current licensing